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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Cowman

March 2, 2026

5  out of  5
rating by Gary Cowman
"Thank you for looking into Ting for me. I had a pleasant experience discussing the safety product offered by State Farm. I am totally happy having the Rick Greenburg office handle my insurance needs."
We responded:
"Thank you Gary, and we appreciate you being with us over the years to help you with all your insurance needs. "
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Zenina

February 20, 2026

5  out of  5
rating by Zenina
"Thank You Yin, for assisting me and explaining and expediting the information I needed. Rick Greenberg and the staff are always friendly and helpful in providing the best customer care service, and any questions or concerns you have are always handled efficiently and with great concern, courtesy. 😊"
We responded:
"Hi Zenina, yes, Yin is great. Thank you for the praise, we appreciate you being with us, and we're always happy to help."
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Debbie Hixon

February 18, 2026

5  out of  5
rating by Debbie Hixon
"Everyone in the office is so friendly"
We responded:
"Thank you so much Debbie, we appreciate it. Thank for having your autos and home insurance with us."
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Angie Rodriguez-Graham

February 18, 2026

5  out of  5
rating by Angie Rodriguez-Graham
"Everyone at Rick Greenberg, State Farm, is well-versed in every aspect of insurance. You don't have to sign up for anything, you can call and ask questions and they'll provide quick feedback. I've been with Rick Greenberg for many, many years and can honestly tell you that everyone there goes above and beyond for their customers. I've been tempted by other insurance companies to switch for a lesser premium. When I weighed the difference, there was absolutely no doubt in my mind that personal service and peace of mind were more important to me than a few promised dollars. Rick Greenberg (State Farm) is HIGHLY RECOMMENDED! If you don't believe me, check out the other reviews about Rick's office! Exemplary!"
We responded:
"Thank you very much Angie. We're always glad to help you and Gene at anytime. We appreciate both of you."
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Travis Campbell

February 18, 2026

5  out of  5
rating by Travis Campbell
"The people there are great. I just feel I’m still paying too much for my insurance!"
We responded:
"Thank you Travis, we appreciate all of you. Upon our annual insurance reviews, we always look to makes sure you are taking advantage of all our discounts offered and look at all ways to save. "
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Hyun Kim

February 6, 2026

5  out of  5
rating by Hyun Kim
"It’s very rare these days—especially with all the rapid changes brought on by AI—to meet staff who are this lovely and professional. They always have the answers, provide solutions, and complete tasks before you even expect it. Two thumbs way up!"
We responded:
"Thank you very much Hyun, we greatly appreciate the kind praise, and we appreciate you being with us. We try to demonstrate the value of personalized service. "
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Norma Jeane Mortenson

February 3, 2026

5  out of  5
rating by Norma Jeane Mortenson
"Liz was incredible & helped me start insurance when I moved to the area. She made the process so easy and she was happy to answer all my questions."
We responded:
"Thank you Norma, we appreciate it."
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Cherilyn Sarkisian

February 3, 2026

5  out of  5
rating by Cherilyn Sarkisian
"Best customer service I have ever experienced! Liz is so knowledgeable and friendly every time I speak with her."
We responded:
"Very nice of you Cherilyn, thank you"
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Larry

February 2, 2026

5  out of  5
rating by Larry
"Very nice and friendly people,they treat you like a friend,not just a customer."
We responded:
"Thank you Larry, we appreciate you being with us."
Profile photo of Urica Lopez

Urica Lopez

January 30, 2026

5  out of  5
rating by Urica Lopez
"I worked with Rick and his beautiful team for 10 years, and I can guarantee he is the best insurance agent in Indiana and Illinois. Throughout a whole decade, his service was always excellent and top-notch. I'm so glad to hear he is now offering services in Spanish with! If you are looking for someone professional and reliable who truly knows the market, he is the one. Highly recommended! ⭐️Español: Fui cliente de Rick y su hermoso equipo durante 10 años y puedo garantizar que es el mejor agente de seguros en Indiana e Illinois. Durante toda una década, su servicio fue siempre excelente y de primer nivel. ¡Me da mucho gusto saber que ahora también ofrece servicios en español! Si buscas a alguien profesional, confiable y que realmente conoce el mercado, él es el indicado. ¡Totalmente recomendado!""
We responded:
"Thank you very much Urica. We appreciate your kind words. We are thankful to have helped you with your insurance over the years. "
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Kandra Taylor

January 12, 2026

5  out of  5
rating by Kandra Taylor
"Several years working with the best State Farm family. I absolutely love this place! Very professional and prompt. Rick, Doreen, and Liz always greet me with open arms and keep me up to date. Highly recommend. ❤️"
We responded:
"Thank you so much for the kind words, Kandra. We appreciate you over the years. You are great too!"
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Mohammed Qasim

December 16, 2025

5  out of  5
rating by Mohammed Qasim
"Liz and Rick are awesome people. They have helped me with all the silly stupid questions I asked with being very professional. Highly recommend. Liz is my go to with any question and updates.."
We responded:
"Thank you Mohammed. we appreciate you being with us at our agency"
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Juan Giovanni

November 2, 2025

5  out of  5
rating by Juan Giovanni
"Liz has all the answers I need. Anything question I had, she had a great response that of course I'd want to hear. Thanks Liz"
We responded:
"Hi Juan, thank you very much. yes, Liz is great. We appreciate the kind words. "
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John Becker

July 31, 2025

5  out of  5
rating by John Becker
"Wow, Rick and Liz really know insurance and how to provide excellent protection. They made it super easy for me. I definitely recommend giving them a shot for your insurance needs."
We responded:
"Thank you John, greatly appreciate the praise and for having your insurance with us. "
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Sie Samsun

July 23, 2025

5  out of  5
rating by Sie Samsun
"Lakeisha was one of the best people I had over the phone she helped me so much I appreciate her"
We responded:
"Thank you, we appreciate it. "
Profile photo of Elvin Black

Elvin Black

July 21, 2025

1  out of  5
rating by Elvin Black
"very unprofessional and I do not recommend first off while doing business there, my name is Elvin and while waiting for Rick in his office his employee Liz referred to me as Alvin and the chipmunks I found that to be offensives and unprofessional. Strike 1, Strike 2, mind you I am a plumber I know little about bonds and such and Rick being the so called professional sent me out the door with a bond with no bond number on it and it just keeps going down hill from there. So if you are looking for that insurance agent that will belittle you and not give you the proper documents you need then Rick's your guy. I will be taking my business elsewhere"
We responded:
"Elvin, I apologized for the comment when you mentioned it to me, and I said it wouldn't happen again. It was not meant in any sarcastic or malicious way at all, just a reference. Whether one is acting as a professional or not, human beings make mistakes. I was trying to provide exemplary service by helping you with a new bond in a matter of hours, which I did. I relied on our corporate resources, who informed me, the city you needed it for, did not require a number. I could have questioned it, but I wanted to provide it to you asap. Again, I apologize. Your interactions with our office prior to this have been favorable. If you need our assistance in the future, we will do our best to provide the quality service that you deserve. "
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Richard Dale

June 13, 2025

5  out of  5
rating by Richard Dale
"Excellent service. Helpful people"
We responded:
"Thank you Rick, appreciate it!"
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Marek Brzoska

April 29, 2025

5  out of  5
rating by Marek Brzoska
"Great service. Liz, Doreen and Tara are excellent. Quality insurance"
We responded:
"Thank you Marek, we greatly appreciate it!"
Profile photo of Summayya Suboh

Summayya Suboh

April 8, 2025

5  out of  5
rating by Summayya Suboh
"When you want something done, Rick is your guy. Always going above and beyond!!"
We responded:
"Thank you so much Summayya, we appreciate your kind words. "
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Timothy Pyle

April 4, 2025

5  out of  5
rating by Timothy Pyle
"Great great service amazing service felt with our family for years love them"
We responded:
"Thank you Tim, we appreciate your business. "
Profile photo of Robin Head

Robin Head

March 6, 2025

5  out of  5
rating by Robin Head
"If you are looking for Honest and Knowledgeable insurance agents...LOOK no further. My family has been with Rick Greenberg and staff for decades. They are like family and they offer the best service..and quotes. In need of insurance don't hesitate to call them.."
We responded:
"Thank you very much Robin for the kind praise. We feel the same and greatly appreciate you. We're always here to help with all your insurance. "
Profile photo of Ruben Quiroga Jr

Ruben Quiroga Jr

March 4, 2025

5  out of  5
rating by Ruben Quiroga Jr
"Amazing people i love the way they treat me and all costumers"
We responded:
"Thank you Ruben, we appreciate you being with our agency. "
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Robbie Spann

February 10, 2025

5  out of  5
rating by Robbie Spann
"I have been with state farm since I was 16 but I have been rocking with this location for 10 + years and I can't find a better place to come to.the ladies in this office really care and go beyond the call of duty and Rick is the Best! Always offering service with a smile. I have come to truly appreciate this Team."
We responded:
"Thank you very much Robbie. We appreciate you and are thankful to have you insured with us over the years. "
Profile photo of Rob Gennaro

Rob Gennaro

February 7, 2025

5  out of  5
rating by Rob Gennaro
"Doreen & Rick have really worked hard to keep me insured by statefarm despite me filing a claim a month after starting a policy. Most insurance companies will not insure additional properties if you actually use your insurance - crazy world. Very grateful for their help!"
We responded:
"Thank you Rob, we greatly appreciate you being with us for your insurance. "
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latanya saunders

February 6, 2025

5  out of  5
rating by latanya saunders
"I absolutely love my agent and staff. Doreen is the best!! She is on top of everything and I adore her realness of coverages and she makes the process simple."
We responded:
"Thank you Latanya for the kind praise, and thank you for being with us. We appreciate you. "